Privacy Policy | regrettable.eu

1. Data Controller

Regrettable ApS is the data controller for the processing of personal data we receive about you. This privacy policy describes how we collect, use, store, and protect your personal data in connection with our services.

2. What data do we collect?

We collect and process the following types of personal data: your name, email address, company information (including company name, VAT number, and address), payment information processed through our payment provider Stripe, and technical data related to your use of our service such as IP addresses, browser type, and usage logs.

3. Purpose of processing

We process your personal data to provide and maintain our service, including the withdrawal button widget, handling of withdrawal requests, subscription billing, customer support, and to comply with our legal obligations. We may also process your data to improve our service and to send you important service-related communications.

4. Legal basis

We process your personal data on the following legal bases under the GDPR: Article 6(1)(b) for the performance of our contract with you, Article 6(1)(f) for our legitimate interests in operating and improving our service, Article 6(1)(c) for compliance with legal obligations, and Article 6(1)(a) where we have obtained your consent for specific processing activities.

5. Data retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your account is cancelled, your data is deleted within 30 days, unless we are required by law to retain it for a longer period.

6. Your rights

Under the GDPR and the Consumer Rights Act 2022, you have the right to access your personal data, rectify inaccurate data, request erasure of your data, restrict the processing of your data, receive your data in a portable format, and object to processing based on legitimate interests. If you wish to exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Competition and Consumer Protection Commission or the Data Protection Commission if you believe your data protection rights have been violated.

7. Contact

If you have questions about our processing of your personal data or wish to exercise your rights, please contact us at [email protected].